Frequently Asked Questions
Everything you need to know about shopping our curated vintage collection.
Are all items authentic?
Yes, every item at Hawkeye Vintage undergoes a rigorous multi-step authentication process by our in-house experts to ensure 100% authenticity before being listed.
What condition can I expect from vintage pieces?
Each item is graded from 'Pristine' to 'Good'. While most items show minor signs of previous love, we provide detailed descriptions and high-resolution photos of any specific wear.
Do you offer international shipping?
We ship worldwide via DHL Express. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
What is your return policy?
Due to the unique nature of vintage luxury, all sales are final. However, if an item is found to be significantly different from its description, please contact us within 48 hours of delivery.
How do I know the item will fit me?
Vintage sizing often differs from modern standards. We provide exact measurements in centimeters for every garment; we recommend comparing these to a similar item you already own.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible buy-now-pay-later options including Afterpay and Klarna.